Services Budget Planner How it works Coverage Notes FAQ Tell us what needs handling →
For expats, property owners & yacht clients

Your Malta,
handled.

Practical, founder-led support in Malta. Two founders, one direct line. Clear scope, quiet follow-up — handled on the ground by people who know it.

Tell us what needs handling → WhatsApp us →

We respond within one working day. For urgent or time-sensitive requests, WhatsApp is usually fastest.

Location
Malta & Gozo
Response
One working day
Handling
Discreet, scoped
Accountability
Real people, not an app
Why The Malta Desk

When you message us, you get us.

The Malta Desk is run by two people — and that's the point. No call centre. No junior account managers. No dispatched-and-forgotten requests.

The same two people scope your request, handle it on the ground, and report back. That's the difference between a task done and a task done well.

It also means we say no when we should. Not every request fits what we do. When it doesn't, we say so up front and point you to the right person — part of why our clients keep coming back.

MMatteo LapiraCo-founder · Strategy & operations
AAbigail PaceCo-founder · Client coordination
Start with a sentence

Tell us what you need — in your own words.

No forms to wrestle with. Describe your situation in plain English and watch your brief take shape — then send it across in one tap. It happens right here in your browser; nothing is stored.

The Malta Desk · live brief
Try one:
What we understand

Start typing above — who's moving, why, a rough budget, where you'd like to be… your brief assembles itself as you go.

Understood locally in your browser — no account, no storage. We coordinate practical support; anything regulated, we refer you to a licensed professional.

Services

Local headaches, handled.

Three service lines, each scoped clearly and quoted per request. If a task falls outside what we do well, we say so and point you to the right professional.

01

Eyes on your property, when you can't be.

For overseas owners and busy residents who need someone reliable on the ground. Whether the flat is in Sliema or the house is in Mellieħa, the request is the same: someone trusted and locally based, with the property in their care for an hour or a month.

What we handle

  • Property checks with photos and written report
  • Contractor and cleaner access coordination
  • Key handovers for guests, tenants, or trusted third parties
  • Supplier follow-up and condition reporting

What we don't do

  • Act as a licensed real estate agent or letting agency
  • Provide legal advice

Pricing — per visit, per task, or monthly retainer, discussed per request.

Property form →
02

Your first months in Malta, made workable.

For expats moving here from abroad. The hard part isn't the move — it's the small dozen tasks waiting on day one. Less guessing, fewer wasted mornings, more time getting on with life.

What we handle

  • Area orientation across Sliema, St. Julian's, Valletta & beyond
  • Viewing coordination and on-the-ground property checks
  • ARMS, Identità & document-prep appointment runs
  • Arrival errands, deliveries, and local setup support

What we don't do

  • Provide immigration, tax, or legal advice
  • Submit applications or documents on your behalf

Pricing — per task, per day, or relocation package, discussed per request.

Relocation form →
03

Shore-side, on call.

For captains, owners, guests, and crew while the vessel is in Maltese waters. Marina-based or anchored in Marsamxett, you have a local number that answers.

What we handle

  • Provisioning runs and supplier coordination
  • Transport arrangements and guest pickups
  • Time-sensitive shore-side errands
  • The awkward request at 9 PM on a Sunday

What we don't do

  • Handle customs declarations directly
  • Manage crew immigration paperwork

Pricing — per request, per visit, or while-in-port retainer, discussed per request.

Yacht support →
Free Malta arrival tool

Before you move, check what your Malta budget really covers.

Our Arrival Budget Planner estimates rent, monthly living costs, upfront move-in cash, area fit, transport, lifestyle and family needs. Use it as a quick sanity check before you enquire, view properties, or commit to a plan.

Build my Malta budget → Ask us to review it →

Your answers stay in your browser. Nothing is stored, submitted, or tracked unless you choose to WhatsApp or email the summary to us.

Rent target
Move-in cash
Lifestyle fit
Area fitArea-aware
Next stepWhatsApp-ready
Typical requests

Concrete help. Specific tasks. Clear deliverables.

Property access

Meet a plumber, cleaner, agent, tenant, or contractor when you can't be there.

Property checks

Visit a property, photograph issues, confirm condition, and report back clearly.

Key handovers

Coordinate access for guests, contractors, tenants, or trusted third parties.

Relocation setup

Area orientation, viewing coordination, local errands, and appointment scheduling.

Supplier coordination

Find, brief, and follow up with local suppliers when timing matters.

Yacht shore-side

Provisioning, transport, local errands, and guest requests while in Malta.

Boundaries

What we don't do.

We do practical coordination. We don't give legal, tax, immigration, real estate, or financial advice. When a request needs a licensed professional or specialist supplier, we say so clearly and point you to the right person.

That's part of doing the job properly.

How it works

Three steps. No surprises.

01First

Tell us what needs handling

Choose the relevant enquiry form, or contact us through WhatsApp or email. Location, timing, constraints — the more we know, the cleaner the answer.

02Then

Vetting & scope

We confirm we're the right fit, scope what you'll actually get, and outline timing and price in writing before anything starts. If we're not the right call, we say so and refer you.

03Finally

Handled on the ground

We execute locally and close with clear follow-up — confirmations, photos, notes, next actions, whatever the request needs.

Not every request is accepted — and that is deliberate. We only take on tasks we can handle properly. If a request needs a licensed professional or specialist provider, we will say so clearly rather than overpromise.

Who we help

Built for people who need Malta handled well.

  • Expats relocating to Malta
  • Overseas and local property owners
  • Yacht owners, captains, guests & crew
  • Busy professionals needing local support
The boutique advantage
·

Direct access

Your enquiry goes directly to the people doing the work — not a call centre or a duty manager.

i

Personal accountability

The person scoping your request is the person handling it. Nothing gets lost in handover.

↗

Selective by design

We take on what we can do properly, and refer the rest. The "no" is part of the service.

Coverage

Across Malta & Gozo.

From the harbour towns to the quiet north and over the channel to Gozo — we work across the islands. Hover the map to find your locality.

2Islands covered
60+Localities
1Working-day response

For locations outside the main urban areas, response times may shift slightly — we'll always confirm before accepting a request.

Drag to orbit · tap a town
LocalityHover or tap the map
In their words

Quiet references, offered when asked.

★★★★★
"They handled a leaking flat in Sliema while we were in London — photos the same afternoon, plumber the next morning, invoice forwarded. No drama."
— Property owner, UK
★★★★★
"Arrived to a stocked fridge, working AC and a folder with everything from doctors to the right beach. Made the first week effortless."
— Relocated family, EU
★★★★★
"Provisioning and a last-minute crew transfer, all closed out before we berthed. Exactly what shore-side support should feel like."
— Captain, 38m motor yacht
From the desk

Notes from Malta.

Small, useful, local truths from the work. Updated when something worth saying turns up.

01Operational note

Malta addresses aren't always delivery-friendly.

Building names, flat numbers, side entrances, and old street layouts can confuse couriers and tradespeople. For important visits, clear local directions and someone on the ground can prevent missed appointments.

02On-site note

Tradespeople need chasing.

Booking the appointment is only half the job. Someone often needs to confirm the visit, provide access, explain the issue, handle parking, and check the repair was actually completed.

03Property note

Vacant properties need eyes on them.

Humidity, leaks, pests, power trips, mail build-up, and balcony dirt go unnoticed when a property is empty. Regular checks catch small issues before they become larger problems.

04Logistics note

Arrival prep takes more than keys.

Before an owner or guest arrives, the property may need airing, cleaning, groceries, Wi-Fi checks, AC checks, and basic setup. We make sure the place is ready before the door opens.

Frequently asked

The questions we get most often.

Still unsure if we're the right fit? Message us — we'll tell you straight.

Most requests are quoted per task or per visit after we understand the scope. For ongoing support, monthly retainers are available. We confirm pricing in writing before starting anything.

Within one working day for new enquiries. WhatsApp is usually fastest for urgent or time-sensitive requests, especially outside standard office hours.

Yes — when scoped and agreed in advance. We coordinate handovers with clear written confirmation on both ends, and we treat property access with discretion.

No. Those are regulated services. We coordinate with the appropriate licensed professional on your behalf and help you prepare the practical side, but the advice itself comes from the qualified person.

Across Malta and Gozo. For locations outside the main urban areas, response times may shift slightly — we'll always confirm before accepting a request.

Both work. Many clients start with a single request — a property check, a contractor meeting, an arrival pickup — and decide from there.

No. The Malta Desk provides practical coordination support. We don't hold a real estate, financial, or immigration licence, and we don't represent ourselves as having one. For regulated work, we refer to the appropriate licensed professional.

Contact

Tell us what you need handled in Malta.

For the fastest scoping, use the relevant enquiry form from the services section above. For general or urgent requests, send a short message with what needs to happen, where it is, and when.

+356 7703 3879WhatsApp · usually fastest hello@themaltadesk.mtEmail · within one working day

All enquiries are handled discreetly. We never share request details without your permission.

Response time: within one working day. For urgent requests, WhatsApp is usually fastest.

Message received.

We'll come back to you within one working day. For anything urgent, WhatsApp is fastest.